Privacy Policy for Knight Brothers Running LLC

Effective Date: January 13, 2025

At Knight Brothers Running LLC ("we", "us", "our"), we are committed to protecting your (“client”, “you”) privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.knightbrothersrunning.com, sign up for our coaching services, or purchase training plans.

By using our website or engaging with our services, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect information in the following ways:

1.1 Personal Information You Provide

When you register for virtual coaching sessions, purchase training plans, or contact us for inquiries, we may collect personal information such as:

• Name

• Email address

• Phone number

• Date of birth

• Payment information (credit/debit card details, billing address)

• Running experience and fitness goals (as provided by you for coaching purposes)

• Injury history and other personal health information (as provided by you for coaching purposes)

1.2 Information We Collect Automatically

When you visit our website, we may automatically collect information about your browsing activity through cookies and similar technologies. This includes:

• IP address

• Browser type and version

• Pages you visit on our site

• Time and date of your visits

• Referring/exit pages

1.3 Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our site, such as keeping you logged in, saving preferences, and analyzing site usage. You can control cookie settings through your browser settings, though disabling cookies may impact certain features of the website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Coaching and Services: To fulfill coaching requests, create and deliver personalized training plans, and provide customer support.

• To Process Payments: To process payments for purchased training plans and other services.

• To Communicate with You: To send you important updates, reminders, and promotional offers related to our services.

• To Improve Our Services: To enhance the user experience, troubleshoot issues, and optimize website performance.

• For Marketing: To send you marketing emails or other promotional materials related to our services, provided you have consented to such communications.

You can opt out of marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us directly.

3. How We Protect Your Information

We take the security of your personal information seriously. We use industry-standard encryption (SSL) to protect sensitive data during transmission. We also use secure storage methods to protect your information from unauthorized access, alteration, or destruction.

While we implement robust security measures, please be aware that no method of online transmission or storage is 100% secure. We cannot guarantee absolute security but will take reasonable steps to protect your data.

4. Sharing Your Information

We may share your personal information in the following circumstances:

• With Service Providers: We may share your information with trusted third-party vendors who help us run our business, such as payment processors, website hosting providers, and email marketing platforms. These providers are obligated to keep your data secure and use it only for the purposes we specify.

• For Legal Compliance: We may disclose your personal information if required by law, in response to a subpoena or legal process, or to protect our rights or the safety of others.

We will never sell or rent your personal information to third parties for their marketing purposes.

5. Your Rights and Choices

5.1 Accessing and Updating Your Information

You have the right to request access to the personal information we hold about you and to correct or update any inaccuracies. You can make such requests by contacting us directly.

5.2 Opting Out of Marketing Communications

If you no longer wish to receive marketing communications from us, you can opt out by clicking the "unsubscribe" link in any email or contacting us directly.

5.3 Deleting Your Data

You can request to delete your personal information by contacting us. However, we may retain certain data for legal or business purposes, such as fulfilling contracts or maintaining records.

6. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, affiliate sites, and other external services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect or solicit personal information from children under the age of 13. If we learn that we have collected personal information from a child under 13, we will delete that information immediately.

8. California Residents’ Privacy Rights (CCPA)

If you are a resident of California, you may have additional privacy rights under the California Consumer Privacy Act (CCPA). These rights include the following:

• Right to Access: You may request to know what personal information we have collected about you over the past 12 months.

• Right to Deletion: You may request that we delete the personal information we have collected about you, subject to certain exceptions.

• Right to Opt-Out of Sale: We do not sell personal information; however, if we begin selling personal information in the future, you may have the right to opt-out.

• Right to Non-Discrimination: You have the right to exercise your privacy rights without being discriminated against by us.

To exercise your CCPA rights, please contact us using the contact information below. We will respond to your request within the time frame required by law.

9. Nevada Residents’ Privacy Rights

Under Nevada law, if you are a resident of Nevada, you may opt-out of the sale of your personal information. As noted above, we do not sell personal information, but if we begin doing so, we will provide a mechanism for you to opt-out.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Knight Brothers Running LLC
Email: knightbrothersrunning@gmail.com
Website: www.knightbrothersrunning.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.